Terms and Conditions

These Terms and Conditions are based on industry standards and our management and operating procedures. They form part of your reservation agreement, and by signing it, you agree to comply with them.

The information you provide during registration will remain confidential and will not be shared with third parties.

• The guest making the reservation must provide valid contact information, including their full name, address, phone number, and signature. All guests staying in the room must be registered. For security purposes, we also require the vehicle’s license plate number and description.
• Guests must be at least 18 years old to register and stay at Mountain Vista, except for children accompanying registered guests. A government-issued photo ID (such as a driver’s license or passport) is required, along with a valid, signed, and pre-approved credit card in the registered guest’s name.
• All rates are quoted in U.S. dollars and are subject to tax.
• Guests who are intoxicated by alcohol or drugs will be removed from the property.
• Because the swimming pool is not enclosed, children must be always supervised by a parent, guardian, or chaperone while in the pool or jacuzzi area.
• Parking is available within a secured enclosure with an electric sliding garage door. However, we are not liable for any vehicle, its occupants, or its contents while the vehicle is operated or parked on our property.
• You are responsible for any damage that you or anyone in your party causes to the rented interior, swimming pool, or jacuzzi. Mountain Vista may retain the credit or debit card details provided at registration and charge amounts we reasonably consider necessary to cover damage or related expenses. If damage is discovered after departure, you authorize us to charge the card for damage to the room or property during your stay, including property damage, missing or damaged items, smoking or cleaning fees, guest compensation, and related costs. Rooms left in severe disorder or “trashed” may incur deep-cleaning, administrative, and third-party fees. Charges may also apply for damage to rooms, fixtures, furnishings, or equipment, or for removed items such as electronic equipment, towels, or artwork. Mattresses and linens—including towels, mattress pads, sheets, bedspreads, and blankets—damaged by body oils, makeup, shoe polish, mud, or similar substances may be charged for special cleaning, repair, or replacement.
• The guest and every member of the guest’s party, whether or not staying at the property, agree to release, hold harmless, defend, and indemnify Mountain Vista and its affiliates, owners, employees, managers, agents, and associated personnel from all claims, actions, or losses arising from use of the swimming pool or jacuzzi or from any activity on the property, including bodily injury, property damage, wrongful death, and loss of services. The guest acknowledges that this release waives any current or future claim or action based on negligent acts, omissions, or other conduct by Mountain Vista’s owners, agents, officials, or employees.

Booking Notes:

• All rates are per room, per night and are subjected to government taxes
• Payments related to bookings must be paid within 24 hours of confirmation of booking.
• The maximum number of guests is 4 people.
• Children older than 12 pay as adults.
• Wi-Fi is free.
• Parking for one car is free.
• The gas barbeque is free, however if it is used and left dirty, there is a cleaning fee of $20.00.
• All rooms are non-smoking.

• Optional Bed Configuration: The standard bed configuration is “king size”. Should you prefer “twin beds”, please confirm at least two days prior to your arrival date.

• No noise is allowed at the jacuzzi and pool after 10:00 pm
• Check-In: 1:00 pm.
• Check-Out: 11:00 am.

Reservation Policy:

Dec 15 to Jan 15 / Easter Week

• 100% of stay is due when the reservation is confirmed.

HIGH SEASON (Jan 15 to May 15)

• 50% deposit is due when the reservation is confirmed.
• Remaining payment is due 30 days prior to arrival.

LOW SEASON (MAY 16 to Dec 14)

• 50% deposit is due when the reservation is confirmed, and the remainder is due 15 days prior to arrival.

Cancellation Policy:

Once your booking is confirmed, the following policies apply:

Dec 15 to Jan 15 / Easter Week

• 100% non-refundable.

HIGH SEASON

• 100% non-refundable.

LOW SEASON

• If a reservation is cancelled less than 30 days before the arrival date, the value of the deposit will be held as credit for a future reservation, subject to availability and rate change.
• If a reservation is cancelled less than 15 days before the arrival date, 50% of the total deposits will be held as credit for a future reservation, subject to availability and rate change.
• No-shows and early departures will not receive credit for deposits made nor credit towards a future reservation.
• Your credit card will be charged when you confirm your reservation.